Store Policy


Return/ Exchange: 

In- Store Order ( Local delivery & store pick up)

  • Products with orignal package and in unused conditons are eligible for store credit or exchange within 7 days of purchase. REFUNDS ARE NOT GIVEN.

Online Shipping Order ( Canada & United States)

  • Applications for return or exchange shall be made within 7 days after the package is delivered.  REFUNDS ARE NOT GIVEN.
  • Exchange and return must be first approved by Yochi Cups, Please email to arrange exchange or return. No exchange, returns will be accepted without original receipt. 
  • To be eligible for a return or exchange, your items must have original package, also returned items must be in unused conditions with the original receipt. 
  • Once we receive your item, we will notify you on the status of your application after inspecting the items.
  • If your return is approved, we will initiate a store credit or exchange. You will receive email confirmation with in 3-5 business days. 
  • Please note if apply for exchange / return items, the shipping fee will not cover by Yochi Cups. REFUNDS ARE NOT GIVEN


Contact Us
  • If you have any questions please feel free to contact us.
  • Email:
  • Wechat: yochicups
  • Phone: 236-454-6699