SHIPPING POLICY

 Important Announcement ❗️❗️❗️
Our shop will be closed from January 1st to 8th. We’ll reopen on January 9th!

The website will remain open for orders during the break, and all orders will be processed starting January 9th in the order they were received.

 

STORE PICKUP - 6699 River Rd, Richmonnd BC
  • Orders can be picked up Monday - Sunday, from 11pm - 6pm. An email will be sent when your order is ready for pickup.

FLAT RATE SHIPPING 
  • Orders are generally shipped within 48 hours (Monday - Friday), unless the items in your order are out of stock.
  • Flat rate shipping fee of $15 applies to orders shipping to Canada, using Canada Post. Delivery standard is 3 -7 business days.
  • Flat rate shipping fee of $20 to US, using USPS. Dlivery standard is 5 -10 business days.
  • Free shipping on orders over $150 in Canada, and on orders over $180 for US (exclusive of taxes and discount).
  • We do not guarantee the delivery time. The courier in Canada is Canada Post, and the courier in the United States is USPS. All packages do not need to be signed for delivery. Please track the delivery information of the package in time.
  • All parcels will be provided with the tracking number to check the delivery information, but we do not take responsibility for shipping delays, lost, stolen or damaged packages caused by weather conditions, local delivery errors or delays while crossing international borders.

LARGE ITEM SHIPPING FEE

Please note that large items are not eligible for free shipping and will incur a large item shipping fee. The shipping cost will vary based on the delivery address and will be reflected at checkout.